Terms and Conditions - Rules for Using and Shopping | Divinely Candles

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, please refrain from using our webshop.  

• User Agreement: These Terms constitute a legal agreement between you ("User," "Customer," or "You") and Divinely Candles ("We," "Us," or "Our Company").
• Order Acceptance: Your placement of an order on our website does not constitute our automatic acceptance of that order. We reserve the right, at our sole discretion, to decline or cancel any order for any reason, including, but not limited to, product availability, errors in pricing or product information, or issues identified with your payment method. 
• Pricing and Payment: All prices listed on our website are in British Pounds (£) and are subject to change at any time. We will make every effort to ensure the accuracy of pricing information; however, errors may sometimes occur. We reserve the right to correct pricing errors and will notify you before processing your order if such an error is discovered. We accept various payment methods as displayed on our website. You are responsible for ensuring sufficient funds are available on your chosen payment method to cover the cost of your order.
• Shipping and Delivery: We offer shipping to various locations. Shipping costs and estimated delivery times will be displayed during checkout and are subject to change. We are not responsible for delays in delivery caused by factors beyond our control, such as weather events, carrier errors, or customs clearance.
• Product Descriptions and Availability: We strive to provide accurate descriptions and images of our products on our website. However, slight variations may occur. We reserve the right to limit quantities on any order. We cannot guarantee that all products listed are always in stock. We will notify you if a product you ordered is unavailable and offer you a similar product, a refund, or store credit.
• Intellectual Property: All content on our website, including text, graphics, logos, trademarks, and product designs, is the intellectual property of Divinely Candles or our licensors. You may not use any of our intellectual property without our express written permission.
  
• Returns and Refunds: We offer a return and refund policy for unworn, unburned, and undamaged products within 30 days of purchase. Please refer to our separate Returns & Refunds Policy page for detailed instructions.
• Disclaimer: Our candles are intended for decorative purposes only. We are not responsible for any misuse of our products or any injuries resulting therefrom. It is your responsibility to follow safe candle-burning practices.
• Limitation of Liability: Divinely Candles shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or products. 
• Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of UK Online and distance selling, without regard to its conflict of law provisions. 
• Entire Agreement: These Terms constitute the entire agreement between you and Divinely Candles and supersede all prior or contemporaneous communications and proposals, whether oral or written. 
• Changes to Terms and Conditions: We reserve the right to update these Terms and Conditions at any time. We encourage you to periodically review these Terms to stay informed of any updates.
• Contact Us: If you have any questions about these Terms and Conditions, please email at info@divinelycandles.com or call us via +447349161589.

Thank you for choosing Divinely Candles!