Greetings! We'd love to introduce ourselves and share some details about us.
Located in Berkshire, United Kingdom, Divinely Candles acts as the 'data controller' for the personal data you provide for data protection purposes. Our workshop and office, situated at Whittaker Road, Slough, SL2 2LQ, Berkshire, United Kingdom, are dedicated to ensuring the security of your information. For any inquiries or communication, please reach out to us via email at info@divinelycandles.com.
Our Dedication to You
At Divinely Candles, we are dedicated to safeguarding the privacy and security of our customers and website visitors. Valuing privacy as customers ourselves, transparency is a key principle for us. For any privacy-related queries, please reach out to us at info@divinelycandles.com.
Our commitment includes protecting your privacy and adhering to UK data protection laws. Consequently, we collect the minimal personal information necessary to ensure a satisfactory service.
Utilization of Your Information:
The utilization of your information varies based on the details you provide. The following provides an overview of our actions and their respective purposes.
Utilization of Your Name and Contact Details, and Its Purpose?
To ensure the successful delivery of your order, we require your name and contact details as part of fulfilling our contractual obligations.
Utilization of Your Date of Birth and Its Purpose:
Utilization of Your Gender Information and Its Purpose:
Utilization of Your Payment Information and Its Purpose:
Utilization of Your Contact History and Its Purpose:
Utilization of Your Purchase History and Saved Items, and Its Purpose:
Details about your phone or laptop and your website usage:
When you browse our website, we gather information such as your IP address and device type. Additionally, if you opt to provide it, we may collect your location data.
Details from accounts you connect with us, such as Twitter or Facebook.
Your Participation in Surveys, Competitions, and Promotions:
We require this information to conduct surveys, competitions, and promotions, ensuring your eligibility for a chance to win!
Disclosure of Your Information
We do not engage in the sale of any of your data to third parties, encompassing your name, address, email, or credit card information. Our commitment to earning your trust means we refrain from transmitting any of your data to external entities.
To deliver our service to you, we will share your data with the following:
We might furnish third parties with anonymized information and analytics that cannot be utilized to identify our customers.
Communication for Marketing Purposes:
If you have expressly consented, we may send you marketing messages via email. This is intended to keep you informed and share updates on new product launches.
Opting Out of Marketing Messages from DivinelyCandles.com
You can discontinue receiving messages from us at any time by:
Please allow a few days for your request to be fully processed. If you still receive marketing emails from us during this time, please don't worry, although we aim to keep such occurrences to a minimum.
Opting out of marketing emails will not affect order-related communications, such as updates on your order or confirmation messages.
Encountering Ads for Divinely Candles Online:
We utilize online advertising to assist new customers in discovering and exploring our products.
Targeting Divinely Candles advertisements and banners towards potential customers occurs when they engage with other websites and apps. We employ various digital marketing networks and ad technologies for this purpose, including web beacons, pixels, ad tags, and cookies.
The advertisements you encounter are tailored to you based on the information we possess about your previous interactions or activities with Divinely Candles.
Your Data and International Locations:
We may process orders from the USA for European customers. As the USA lacks a European Commission adequacy decision, we ensure the protection of your privacy and rights by implementing the European Commission's standard data protection clauses.
Duration of Personal Data Retention?
We are obligated to retain customer details for a minimum of 6 complete tax years, adhering to UK tax laws. Subsequently, unless you request in writing for the deletion of your personal data, we will continue to keep it to facilitate contact, as explained earlier in this notice.
Your Entitlements
You possess numerous rights regarding your personal data:
For more comprehensive information about your rights under data protection legislation, please visit the ICO's website at https://ico.org.uk.
Should you wish to exercise your rights, lodge a complaint, or have any inquiries, please get in touch with us.
Revisions to this Privacy Notice
All modifications to this Notice will be posted here and will override the current version. We will make reasonable efforts to alert you to any policy changes. Nonetheless, for added assurance, we recommend reviewing this document each time you visit the website to confirm its continued alignment with your preferences.
Cookies
Cookies are employed on this website. For detailed information regarding cookies, please refer to our cookie notice. To adjust your cookie settings, utilize our cookie settings tool available here.
Contacting Us
If you have inquiries about our Privacy Policy or wish to inquire about the information we have gathered about you, kindly reach out to us via email at info@divinelycandles.com.